Faq

Municipal Home Warranty has been protecting homeowners since the early 2000’s. We care deeply about our customers and their home repair issues. We always provide professional and 5-star service, using only certified technicians we trust.

Your problem is our solution! Make a service request online or by calling into our customer service team. We’re available 24/7/365. Our customer service team is highly trained and may even be able to help you troubleshoot the problem over the phone, saving you the downtime on a small trade call. If you require a technician, we’ll get someone out to you ASAP.

We’re one of the only warranty companies in the country that doesn’t care about the age of your appliances and equipment. There are no age restrictions on anything we cover. No pre-inspections. No fuss. Just good, old hard work, getting your older equipment working again.

Homeowners insurance and home warranties are both designed to help your home; however, they are vastly different. While there may be some overlap, homeowner insurance is an insurance policy, often protecting the structural aspects of your home, while home warranties are protection plans meant to cover your home’s main systems, appliances and equipment.

No – unlike other home warranty providers, Ontario Warranty doesn’t charge any service fees, diagnostic fees, trade-call fees, travel fees, or fees with fancy insurance terms. From the time we come out to your home until the time we leave (even if it requires 3 visits or a new product installation), we charge no additional charges.

Great question! Renewing your warranty is simple, you can do it online, send us an email, or give us a call. With a 93% renewal rate, this is a question we’re happy to answer, anytime!